Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times after dispatch:
- United States: 7-20 business days
- Europe: 10-25 business days
- Rest of the world: 15-30 business days
Please note that delivery times may vary due to customs clearance, carrier delays, or high-demand periods.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Customs & Import Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at hello@getzoomieclub.com and we will investigate the issue promptly.